Terms of service

Welcome to our store. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Information

This website is operated to provide fashion products including necklaces, heels, and related accessories. By using our store, you agree to comply with all policies, terms, and conditions stated here.

2. Product Information

  • We try our best to display accurate product descriptions, images, and details.
  • Slight variations in color, design, or appearance may occur due to lighting and screen differences.
  • All sizes and measurements are provided as accurately as possible, but minor differences may exist.

3. Orders

  • Once you place an order, you will receive a confirmation email.
  • We reserve the right to cancel or refuse any order in case of suspected fraud, incorrect pricing, or product unavailability.
  • Customers must provide accurate shipping and contact details. We are not responsible for delays due to incorrect information.

4. Pricing & Payment

  • All prices are listed in the store’s default currency.
  • We reserve the right to change prices at any time without prior notice.
  • Payments must be completed through approved and secure payment methods.

5. Shipping

  • Orders are processed and shipped within the estimated time mentioned on our store.
  • Delivery times may vary depending on location and courier delays.
  • We are not responsible for delays caused by customs, weather, or courier issues.

6. Returns & Refunds

  • Returns are accepted according to our Return & Refund Policy.
  • Items must be unused, unworn, and returned in original packaging.
  • Refunds (if approved) will be processed to the original payment method within the stated timeframe.

7. Intellectual Property

All content, including images, logos, product descriptions, and design on this website, is the property of the store and cannot be copied or used without permission.

8. User Responsibilities

By using our website, you agree:

  • Not to misuse or damage the website
  • Not to use false information while placing orders
  • Not to engage in any fraudulent activity

9. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Changes to Terms

We may update these Terms & Conditions at any time without prior notice. Continued use of the website means you accept any changes.

11. Contact Information

Trade name: Exclusu

Phone number:

Email: support@exclusu.com

Physical address: 8150 Gallatin Rd, Downey California 90240, United States